Junior IT Specialist

A community of over 10,000 driven professionals with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond. Partners with industry leaders like Pragmatic Play, delivering world-class gaming experiences.

• Associate or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field (or equivalent experience);
• Good knowledge of Linux operating systems (an advantage);
• Good knowledge of Microsoft 365, Active Directory, and common business applications;
• Good knowledge of networking concepts such as TCP/IP, DNS, DHCP, and Wi-Fi (an advantage);
• Good knowledge of monitoring tools (an advantage);
• Strong problem-solving and troubleshooting skills;
• Strong verbal and written communication skills in English;
• Ability to prioritize tasks and work independently or as part of a team.

• Provide first-line technical support for hardware, software, network, and system-related issues;
• Install, configure, and maintain desktops, laptops, and printers;
• Perform device setup, re-imaging, and deployment of hardware equipment as required in a 24/7 operational environment;
• Troubleshoot and resolve basic IT incidents and service requests;
• Monitor IT systems and escalate complex issues to IT staff when necessary;
• Support software installations, updates, and patch management activities;
• Maintain accurate records of IT assets, support tickets (JIRA), and system documentation;
• Participate in routine maintenance of networks, servers, and cloud-based services;
• Follow company security policies and support cybersecurity best practices;
• Collaborate with other departments to ensure efficient technology support.

• Competitive salary;
• Special referral campaigns up to €2.000 NET referral bonus;
• Private health insurance from day one;
• FitPass membership for sports activities and discounts at popular brands after 3 months;
• An exceptional studio space in a modern office building in New Belgrade;
• International work environment;
• Opportunities for advancement to higher positions in online casino;
• Grow with ARRISE | Learning Hub - personalized learning, gamified growth, and endless career development at your fingertips.